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Remote Support...
When you need technical help and can't figure out the problem on your own, give Personal IT Guy a call and we will walk you through your problem remotely. We offer general PC help with items ranging from:
- Virus, Spyware, and Trojan Clean up
- Sluggish Internet Performance
- Backing Up your Files
- Software errors
- Computer Tune Up
- Securing your wireless network
- Set up Microsoft Updates
- Update antivirus software
The above are just a few of the services Personal IT Guy can perform remotely on your computer. Personal IT Guy can help you with the most basic items, such as how do I adjust my screen size, to how do I setup up a static route on my network. Best of all if we don't know the answer you have nothing to lose and we will not charge you anything.
Most Common Issues
Out dated Antivirus
If you have been on the Internet you have certainly noticed the amount of advertising that tells you about all the registry cleaners, pc optimizers and countless other software that can "fix" your computer. The reality is much of this software is worthless and made by people who are looking to make a quick buck. Personal IT Guy makes sure that you are not getting scammed by these ads and that your antivirus is up to date and working properly. It is very important to make sure your antivirus is updating on a daily basis since new
Viruses and Trojans come out on an hourly basis. Personal IT Guy can recommend several Anti Virus solutions.
Microsoft Updates not being applied.
A common issue we see at Personal IT Guy is a computer not receiving Microsoft Update patches on a regular basis. This leads to the box being exploited when going to a malicious website. If you go to a website that may have spyware or adware and you don't have the proper Microsoft Updates the computer becomes open game for a malicious piece of software to install itself on your machine. Once this occurs that piece of software can do anything on your machine. That means stealing your personal information, documents, and passwords when logging into websites. This information is to simply inform you that there is a lot to know about when it comes to security on your PC. Personal IT Guy can automate much of this stuff so you don't have to worry about it in the future.
Secure Your Wireless Network.
A common question we get is how do I secure my wireless network. Many people have a wireless router and they enjoy surfing the Internet from a laptop without any wires. This is great but it is important to make sure no one else can use your wireless network. We see it often that a neighbor (especially in an apartment building) is simply using your wireless router to surf the Internet without you ever knowing. By default a new router comes configured to allow any one to access it and that simply needs to be adjusted with a password so only you can use it instead of others.
Let Personal IT Guy Help You Remotely
Our experts have years of experience dealing with general technical issues and can help you right now. Today's technology allows us to remote control your machine over the phone and troubleshoot and diagnose your issue in real time.
Contact us for more info
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